Max Saber, DHA, MSHI, FACHDM

Developed 7 undergraduate, Master's, and Doctoral level courses in the areas of healthcare business, health informatics, data analysis and visualization, and statistical research methods,
Regularly evaluated assignment and course level assessment data in a year-over-year approach to ensure continued student success in meeting course outcomes and objectives,
Utilized a hands-on approach in all courses by integrating real-world tools such as, SPSS, Tableau, and SAS, as key course learning elements and objectives.

Jan. 2023 — May 2023

Adjunct Professor, Pharmaceutical Business & Administrative Sciences, School of Pharmacy

MCPHS University, Boston, MA

May 2014 — Dec. 2018

Adjunct Professor, Healthcare Administration, School of Healthcare Business and Technology

MCPHS University, Boston, MA

Developed and delivered a course titled 'Managing Healthcare Information Systems' as a core, required course in the Master of Healthcare Administration program with an average enrollment of 30 students per semester.

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Research

May 2019 — Nov. 2020

Doctoral Researcher, Department of Healthcare Leadership and Management

Medical University of South Carolina, Charleston, SC

Mentor: Dr. Kit Simpson, DrPH

Research conducted focused on linking a set of selected side effects of Beers Criteria medications to their logically associated hospital admissions in community-dwelling elderly individuals aged 65 years and over.

May 2020 — Aug. 2020

Independent Doctoral Research (DHA.880), Department of Healthcare Leadership and Management

Medical University of South Carolina, Charleston, SC

Mentor: Dr. Mark Mellott, Ph.D.

Independent doctoral research focused on surveying commercially available, large market electronic health record (EHR) systems for their adverse event alerting and reporting capabilities with a specific focus on Beers' Criteria medications.

Jan. 2012 — Apr. 2012

Undergraduate Researcher, School of Pharmacy

MCPHS University, Boston, MA

Mentor: Josephine Babiarz, Esq.

Undergraduate independent research concentrated on how existing financial data validation models can be implemented for use within EHR systems to ensure the integrity of key patient data designated by Meaningful Use regulations. Drafted a manuscript titled 'Employing Financial Data Validation Techniques to Achieve Meaningful Use Standards in a Certified EHR System.'

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Industry

Apr. 2024 — Present

Director, Enterprise Applications & Development, Information Services

MCPHS University, Boston, MA

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Responsible for the development of application suites supporting the University, understanding their capabilities, limitations, and strategies
Contributes to the development of high-performance teams through rigorous goal setting, continuous process improvement, and mentorship
Lead team(s) of internal and external 3rd party resources performing design and development activities for university business
Collaborate with department leadership to develop annual budgets for enterprise application initiatives, including software licensing, development projects, and ongoing maintenance costs
Monitor and develop strategies for data management and integration throughout the transactional input systems and the analytical processes needed to support each business segment
Develop and execute test plans to ensure that a product or system meets the design specification, security, and other requirements
Partner with users to understand their business needs for information and opportunities for use of technology to improve their processes and help them meet their business objectives

Jan. 2016 — Apr. 2024

Systems Engineer II, Information Services

MCPHS University, Boston, MA

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During the acquisition and merger of the New England School of Acupuncture, lead the clinical and technological transition to a newly renovated $1m treatment center and specialty Chinese Herbal Medicine Dispensary
Directed the procurement of UnifiedPractice, a SaaS based acupuncture practice management and EMR system
Implemented axiUm Ascend, an academic-focused SaaS based dental practice management and EMR system, designed to advance student self and peer evaluation and align with best practice assessment strategies; found a >50% reduction in administrative overhead in student evaluation management
Implemented eClinicalWorks cloud EMR for MassMedline, a Massachusetts state funded program under the Executive Office of Elder Affairs and operating within the University
Executed the technical implementation of Cayuse IRB Protocol Management System to streamline the IRB submission, review, and approval processes for student and faculty research conducted at the University
Manage 7 niche electronic medical record systems operating in both live and simulated clinical environments
Authors all clinical and administrative training materials and documentation for EMR system implementation providing a consistent user experience during their onboarding
Provide “at-the-elbow” technical support to application end-users in an office and healthcare setting
Regularly manages multi-functional project teams consisting of other engineers and security analysts, programmers/developers, and end-users for the implementation of new business applications
Coordinate discussions with department and business stakeholders to evaluate current workflow processes and while identifying areas for optimization and redesigned opportunities

Aug. 2022 — Dec. 2023

Interim Learning Management Systems Administrator, Information Services

MCPHS University, Boston, MA

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Installed, tested, and implemented new releases, updates, patches and extensions for the learning management system as released by Blackboard
Created clear, concise, functional documentation for newly implemented features and Blackboard enhancements
Provided level-III technical support for the Blackboard LMS, including troubleshooting and resolving issues
Develop and deliver effective reports requested by various campus stakeholders
Manage LTI integrations/building blocks and assures upgrades for Blackboard Learn SaaS are validated on a regular and timely basis
Managed the test, staging, and production environments after any upgrades/enhancements while following documented change management processes
Maintained communication with appropriate audiences regarding status, activities and changes
Participate on the Blackboard Governance Committee as a technical stakeholder
Chair the Blackboard Governance Policy Subcommittee

Sep. 2020 — Dec. 2022

COVID-19 Data Scientist, COVID-19 Team

MCPHS University, Boston, MA

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Architected the University-wide COVID-19 testing and surveillance SQL relational database data warehouse while maintaining confidentiality under HIPAA and FERPA compliance requirements
Collaborated with clinical and administrative stakeholders to develop data governance policies surrounding the collection and retention of COVID-19 testing results, symptom reporting and check-in, and immunization data
Analyze clinical data using statistical analysis, reporting, and BI visualization tools such as SAS, SPSS, and Tableau
Leveraged predictive analytics and models to prepare monthly COVID-19 test and clinical staffing level forecasts
Decreased first-line data entry errors by 50% by redesigning data processing guidelines ensuring data quality
Built and maintains more than 100 customized data queries and solutions including Tableau report elements, dashboards, and data stories for university leadership
Continually evaluates clinical and business processes suggesting revisions to increase productivity and efficiency
Introduced a cloud-based telephony service decreasing average call time to answer to under 1 minute and voicemail to text functions to decrease average call return time to under 5 minutes during business hours
Principal Project Manager while implementing the CoVerified Campus application across 8,000 full-time University students, faculty, and staff members
Onboarded, trained, and oversees a team of 6 COVID-19 Operation Coordinators, contact tracers, and nurses
In partnership with the COVID-19 Committee Chair, regularly evaluated each of the university’s clinic operating plans ensuring compliance with clinical safety measures
Co-authored portions of the FlexPlan 2020 and the Return to Campus 2021 guide while participating on the Campus Operations subcommittee of the Recovery and Planning Task Force
Designed the COVID-19 testing schedules and protocols in accordance with local city boards of health, the Massachusetts and New Hampshire Departments of Public Health, and federal testing guidelines

May 2012 — Jan. 2016

Systems Support Specialist, Information Services

MCPHS University, Boston, MA

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Aided in managing a local and wide area infrastructure comprised of Cisco switches and routers, Palo Alto Firewalls, Meru wireless LAN equipment, and an integrated Avaya IP/Digital communications network
Administered VMware Horizon View virtual desktop infrastructure and virtualized server environments
General administration and management of different information systems, including regular software updates, programming, scripting, and reconfiguration of program modules, and SQL server and database maintenance

Sep. 2009 — May 2012

Evenings and Weekend Help Desk Manager, Information Services

MCPHS University, Boston, MA

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Managed a staff of 10 student employees and acted as an escalation point for all student and full-time technicians following critical issues to resolution
Developed the first Help Desk training seminar for new student employees, held annually
Authored the Student Employee Training Manual and Checklist to ensure student employees met training benchmarks in troubleshooting, first-call resolution practices, and escalation guides
Redesigned IT operations policies and procedures to streamline workflows while improving the quality of customer service and technical services delivered to end users

Jun. 2007 — Aug. 2008

Data Quality Analyst, Performance Evaluation and Improvement

Newport Hospital, Newport, RI

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Performed data entry and database management functions under the supervision of full-time consultants
Tracked and analyzed core measures in accordance with standards set by the Joint Commission (JCAHO)
Performed audits of patients' medical records for condition and treatment information to provide data for research, cost control, and care improvement efforts
Refined portions of the medication reconciliation process which later replicated through the hospital system

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Teaching

MCPHS University

Graduate Studies

Forsyth School of Dental Hygiene

Summer 2024

Research Methodology & Statistics (DHY.714) →

Students will learn fundamental biostatistical and study design concepts routinely used in epidemiologic and clinical research, with a special emphasis on oral health research. Concepts will be reinforced through critical evaluation of peer-reviewed oral health research. Furthermore, basic data management, data analysis, interpretation and write up of results will be discussed. Training on using SPSS statistical software tools will be provided.

School of Healthcare Business and Technology

Spring 2022 - Spring 2024

Data Collection, Analysis, and Representation in Healthcare (HCM.828) →

This doctoral level course focused on data collection techniques, critical evaluation of data sources and datasets, and data visualization methods using various deidentified and synthetic research data sets. Students used SAS Foundation and SAS Enterprise Guide to learn statistical and data modeling techniques and SAS Visual Analytics Suite to construct visualizations and interactive dashboards.

Course Information Sample Syllabus

Spring 2019 - Spring 2024

Informatics & Data Analysis (HCM.820) →

This master's level course provides a hands-on approach to performing statistical data analyses on synthetic datasets to describe population characteristics, identify trends and associations, and how show data analytics are employed to answer real-world healthcare access and cost questions using SPSS. Students used Tableau during the course's data visualization modules building reports and interactive dashboards.

Course Information Sample Syllabus

Fall 2019 - Summer 2022

Business Statistics (HCM.722) →

This master's level course focuses on reinforcing the use of standard statistical methodologies in collecting, evaluating, and analyzing business and healthcare data. This course teaches students how tools like SPSS are used during the process of supporting managerial and organizational decision making.

Course Information Sample Syllabus

Summer 2014 - Summer 2018

Managing Healthcare Information Systems (HCA.780) →

This Masters level course examined the use, management, and integration of healthcare information systems and data quality standards in today’s healthcare environment. Emphasis was placed on the intersection of clinical information systems and the administrative functions of an Information Services department, IT service delivery, IT governance, data privacy and security, and organizational strategic planning.

Course Information Sample Syllabus

School of Pharmacy - Boston

Spring 2023

Statistical Programming Using SAS (PEP.809) →

This class is designed to give students the necessary tools to manipulate and/or restructure a certain dataset before it can be analyzed using one of the statistical procedures. This course is essential for database management. Students can use SAS to analyze data for their poster presentations, thesis projects, peer-reviewed journal articles, and job internships.

Course Information Sample Syllabus

Undergraduate Studies

School of Healthcare Business and Technology

Fall 2021

Data Visualization (BMI.410) →

This undergraduate-level course centers on the fundamental statistical and data analysis methods used in healthcare and health services research. Through this course, students are asked to analyze and interpret data while making informed business decisions based on the outcomes of their analyses. Students also were taught basic and intermediate data visualization techniques and best practices using Tableau’s interactive data visualization software.

Course Information Sample Syllabus

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Pedagogical Development

Full Course Design

Full course design entails developing all aspects of a new course including, but not limited to, syllabus design, course and unit objectives, instruction methods, course assignments, and assessment activities.

Fall 2022

Human Factors and Information Systems (HIN.773)

Spring 2022

Health Data Programming and Database Structure (HIN.720)

Health Data Security and Ethics (HIN.740)

Fall 2021

Data Collection, Analysis, and Representation in Healthcare (HCM.828)

Spring 2019

Clinical Informatics & Data Analysis (HCM.821)

Fall 2018

Informatics & Data Analysis (HCM.820)

Summer 2014

Managing Healthcare Information Systems (HCA.780)

Course Redesign

Course redesigns entails taking a course already developed by another instructor and updating course materials, assignments, and assessments to meet new or updated learning objectives.

Spring 2024

Research Methodology & Statistics (DHY.714)

Spring 2023

Statistical Programming using SAS (PEP.809)

Summer 2021

Data Visualization (BMI.410)

Summer 2019

Business Statistics (HCM.722)

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Publications

Risk of Medical Events for Falls, Fractures, Confusion, and Delirium for Patients with Filled Prescriptions for Drugs Listed on Beers Criteria Compared to Well-Matched Controls

Max Saber

Medical University of South Carolina (MUSC). Charleston, SC, 2020.

Project External PDF Slides BibTeX

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Invited Presentations

HITECH and Meaningful Use

Aug. 2021

MCPHS University, School of Physician Assistant Studies

Jun. 2020

MCPHS University, School of Physician Assistant Studies

Survey of Adverse Drug Alerting Capabilities for AGS Beers Criteria® Medications

Jun. 2019

Medical University of South Carolina

Examining the “July Effect” on the Prescribing of AGS Beers Criteria® Medications

Jun. 2019

Medical University of South Carolina

Information Technology and Electronic Health Record Systems

Mar. 2015

MCPHS University, School of Optometry

Information Services Lunch and Learn Series: Bradford Net Sentry

Aug. 2014

MCPHS University, Information Services

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Service

Institutional Service

MCPHS University

Apr. 2022 — Present

Blackboard Ultra Pilot, Strategic Committee Member, and Pilot Participant

Feb. 2022 — Present

Blackboard Governance Committee, Member

Feb. 2022 — Present

Policy Development Subcommittee, Blackboard Governance Committee, Chair

Aug. 2022 — Oct. 2022

Color COVID-19 Testing Platform Implementation, Technical Lead

Jun. 2021 — Dec. 2021

WebPT EHR/Patient Management System Implementation, Technical Lead

Feb. 2021 — Aug. 2021

Cayuse IRB Ethics Management Implementation Committee, Technical Lead

Feb. 2021 — May 2021

COVID-19 Vaccine and Steering Committee, Member

Jul. 2020 — Jan. 2021

CoVerified/CareEvolve COVID-19 Management System Implementation, Technical Lead

Sep. 2020 — Dec. 2022

COVID-19 Response Team, Data Science Lead

Mar. 2020 — Dec. 2022

Campus Operations Subcommittee, Recovery and Planning Task Force, Member

Nov. 2019 — Dec. 2020

axiUm Ascend Implementation Committee, Project Manager

Aug. 2019 — Dec. 2020

PioneerRx Pharmacy Management Implementation, Project Manager

Feb. 2019 — Aug. 2019

EXAAT Occupational/Physical Therapy Implementation Committee

Feb. 2017 — Dec. 2017

ExamSoft Implementation Committee, Technical Lead

Jul. 2016 — Jun. 2020

UnifiedPractice Implementation Committee, Project Manager

Jul. 2014 — Jan. 2015

eClinicalWorks Implementation, Project Manager

Colleges of the Fenway

Oct. 2013 — Present

Consortium Network Administrators Committee, Member

Jan. 2016 — Aug. 2016

COF Cable Provider Selection Committee, Member

Elected Board Positions

Sep. 2013 — Aug. 2016

Secretary, Alumni Association Board of Directors, MCPHS University

Sep. 2013 — Aug. 2014

Secretary, Young Alumni Association Board of Directors, MCPHS University

Sep. 2012 — Sep. 2013

Board Member (appointed), Alumni Association Board of Directors, MCPHS University

Sep. 2012 — Aug. 2013

Board Member (appointed), Young Alumni Association Board of Directors, MCPHS University

Professional Memberships

2024 — Present

American College of Health Data Management (ACHDM)

2022 — Present

Massachusetts Biotechnology Council (MassBIO)

2022 — Present

Out in Science, Technology, Engineering, and Mathematics (oSTEM)

2022 — Present

Out in Tech (OIT)

2021 — Present

Alpha Eta Society (AES)

2021 — Present

Upsilon Phi Delta Honor Society (UPD)

2017 — Present

American College of Healthcare Executives (ACHE)

2017 — Present

LGBTQ Healthcare Leaders Community, American College of Healthcare Executives (ACHE)

2012 — Present

Healthcare Information and Management Systems Society (HIMSS)

2013 — 2016

American Health Information Management Association (AHIMA)

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Professional Certifications and Licensures

Licensure

Dec. 2020 — Dec. 2024

Notary Public (HH-69229)

State of Florida, Department of State

Feb. 2021 — Feb. 2022

Notary Signing Agent (160950750)

National Notary Association

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Continuing Education

Dec. 2023

Teaching LGBTQ+ Health, (Stanford University, Coursera)

Certificate Course Link

Dec. 2023

The National LGBTQ+ Curriculum, (OutCare | Med-IQ)

Certificate Course Link

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Honors and Awards

May 2021

Dean's Award for Academic Achievement

Medical University of South Carolina

Jul. 2020

The Legacy Society

Medical University of South Carolina

Jul. 2020

The Frank Palmer Speare Society

Northeastern University

Jul. 2020

The Pillar Society

MCPHS University

May 2019

Innovative Solutions Award

MCPHS University

May 2014

Superior Employee Quality Service Award

MCPHS University

Jun. 2008

Ralph A. Mollis Secretary of State Award for Civic Leadership

State of Rhode Island

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Press

Feb. 2022

"Meet the MCPHS COVID-19 Team", p.5

The President's Newsletter | Issue 4, Massachusetts College of Pharmacy and Health Sciences

Publication Weblink

Aug. 2016

"Role-Playing in the Innovation Economy", p.11

The Bulletin, Massachusetts College of Pharmacy and Health Sciences

Publication Weblink

Mar. 2015

"Serving MCPHS with Absolute Committment", p.7

2014 Report on Giving, Massachusetts College of Pharmacy and Health Sciences

Publication

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Outreach and Public Engagement

2022 — present

OutCare Health, Indianapolis, IN

ST(EM) Mentor

Website

2020 — 2021

Winter Park Pride Project, Winter Park, FL

Website

2015 — 2019

Harbor to the Bay, Boston, MA

Website

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Technology Skills

Cloud: Microsoft365 Administration, Microsoft Azure, Azure DevOps, Azure Storage Migration

Data Science & Analytics: Tableau/Tableau Prep, SAS Visual Analytics

Statistical Programming: SAS (Foundation and Enterprise Guide), SAS Viya, SAS OnDemand for Academics, SPSS, Stata

Web and Writing: HTML, CSS, JavaScript, SQL, LaTeX, Markdown, Jekyll, Git, GitHub Classroom

Healthcare Information Systems: eClinicalWorks EHR, Compulink Advantage, Optometry, Dentrix Enterprise, axiUm Ascend, Siemens Radiology Image Management System, Candelis Radiology Information Systems, RxGENESYS Pharmacy Management System, Laerdal Professional Simulation Manikin Systems, UnifiedPractice (Acupuncture/Chinese Herbal Medicine), Helioscripts (ePrescribing and Compounding Pharmacy Management)

Research Interests

Healthcare administration, health services research, patient safety and healthcare quality, cost and comparative effectiveness, social determinants of health, health issues and disparities in the LGBTQIA+ community, sexual orientation and gender identity data in EHR systems, creation and use of synthetically generated healthcare data

Contact

Max Saber
660 Huntington Ave
Boston, MA 02115
774.644.1542
[email protected]
https://maxsaber.com